Return and refund policy

Return Policy

• Timeframe: Returns are accepted within 7 days of delivery for orders placed outside sale periods.

• Condition: Items must be in their original, unwashed condition with all tags attached.

• Return Refusals: We reserve the right to decline returns if items appear used, washed, damaged, or spoiled (unless they arrived damaged).

• Defective Products: If you've received a defective item, please email unboxing videos and photos via the App or Website, and our Customer Experience Team will assist.

Important Note

• Shipping charges of ₹50 on COD orders are non-refundable. 

 

To start a return, please contact us at peepultree0@gmail.com

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Items sent back to us without requesting a return first will not be accepted.